... Service Business Management & Dispatch Software | YDP

Run the work. Run the team. Run the business.

Service business management software that stops revenue slipping through the cracks.

Your Dispatch Partner is configurable dispatch and job management software for service businesses. From the first enquiry to the final payment, keep bookings, staff, field teams, customers, quotes, invoices, evidence and follow-ups connected in one operational platform.

Setup from £295 Every feature included Monthly rolling
Your Dispatch Partner
Live
Your Dispatch Partner dispatch and service business management dashboard
⌖
Connected operationsSee work, people and actions clearly
€
Revenue controlFollow work through to payment and follow-up

Built for service businesses

Service operations software with emergency-trade roots — and much wider possibilities.

YDP was shaped around fast-moving emergency trade operations, then evolved into a configurable platform for businesses that manage bookings, teams, customers, payments, compliance and follow-up.

Locksmiths

Locksmiths

Plumbers

Plumbers

Drainage

Drainage

Glaziers

Glaziers

Property maintenance

Property
Maintenance

Electrical and more

Electrical
& More

Not in the trades?

The workflow can adapt to your business too.

If you manage appointments, staff or field teams, customers, payments and follow-up, YDP can often be configured around the way you already work.

Leisure & chartersHair & beautyNail technicians Cleaning servicesProperty servicesAppointment-led teams
Talk through your workflow →

Still juggling calls, WhatsApp, spreadsheets & invoicing?

  • Information in different places
  • Jobs or appointments easy to miss
  • Teams hard to coordinate
  • Quotes and invoices handled separately
  • Follow-ups slip
  • No clear management view
→

Your Dispatch Partner brings the operation together.

  • Centralised booking and workflow
  • Team allocation and mobile workspaces
  • Customer history and follow-up
  • Quotes, invoices and payments
  • Compliance, training and stock controls
  • Clear reporting and business insights
☎Enquiry
→
☷Work
→
👥Team
→
▣Payment
→
▥Insights

See it in context

Configured around the way your team actually works.

YDP is not a rigid one-size-fits-all portal. We use the same core platform and configure terminology, workflows, user views and branding around the customer's operation.

✓Operations & management views
✓Simple mobile workspaces
✓Customer-specific branding
✓Connected operational data
Your Dispatch Partner Live
Your Dispatch Partner platform dashboard example
One platform Different workflows. Same control.

One platform. Every feature.

Simple pricing for a complete operating platform.

No feature tiers and no paying extra to unlock the parts of YDP that make the system useful. Every customer gets the full platform, configured around their business.

✓Every YDP feature included ✓Unlimited jobs & bookings ✓Customer-facing interactions included ✓Field / mobile portal included ✓Corporate branding included ✓Monthly rolling
YDP COMPLETE PLATFORM

Your Dispatch Partner

Run the work. Run the team. Run the business.

£ 349
per month+ VAT where applicable
Operations / admin users5 includedDispatch, reception, managers, admin
Field / mobile users10 includedTechnicians, engineers, nurses, service staff
  • Bookings, scheduling & operational workflows
  • Customer management & client-facing portals
  • Mobile / field team workspaces
  • Quotes, approvals, invoices & payment workflows
  • Follow-up, reminders & revenue recovery
  • Training, compliance & people management
  • Dashboards, KPIs, reports & data downloads
  • Documents, evidence & audit-friendly records
  • Configurable terminology, roles & workflows
  • Support included
One-off setup & onboarding

Setup with the right level of heat

Not every business needs the same level of onboarding. Your setup fee scales with the complexity of your operation — from essential configuration to more advanced implementation support.

ESSENTIALS
£295
For simpler setups
  • Standard configuration
  • Core workflow setup
  • Basic user setup
  • Light onboarding & training
ENHANCED
£595
For growing businesses
  • More tailored workflows
  • Additional roles & permissions
  • Expanded onboarding support
  • Additional training
ADVANCED
£895
For more complex operations
  • Advanced configuration
  • Multiple workflows
  • Deeper onboarding & rollout support
  • Priority implementation planning
↔
Third-party usage charges remain separate

SMS/message charges, WhatsApp/Meta fees, telephony, payment processing and third-party software subscriptions are billed by the relevant provider.

✦
Complex work is quoted separately

Data migration beyond 3 months, bespoke integrations, unusual legacy systems and custom development are scoped and quoted once we understand the requirement.

All prices shown in GBP. VAT applied where required.

Early customer feedback

Built for the people actually running the day.

YDP is being shaped through real operational use. We’ll add more customer stories as feedback comes in.

Got questions?
We've got answers.

View all FAQs →
Is there a setup fee or long contract?

Yes. YDP has a one-off setup fee based on the complexity of your onboarding: Essentials £295, Enhanced £595 or Advanced £895. We recommend the right tier after understanding your workflows, users, migration and rollout needs. The £349 monthly subscription is rolling, with a 10% saving for annual payment.

Do different plans have different features?

No. Every YDP customer gets the complete platform. The standard £349 monthly subscription includes up to 5 operations/admin users and 10 field/mobile users; additional users can be added as your team grows.

Can YDP be configured around our business?

Yes. YDP is designed to adapt to the way your operation works, including terminology, user roles, workflows and corporate colour branding.

Do staff get a simple mobile view?

Yes. Field and service users can receive a focused mobile-friendly workspace showing only the work, tasks and information relevant to their role.

Book a demo

Tell us how your operation works.

We’ll show you the parts of the platform most relevant to your team and discuss what your setup would need.

Prefer to talk to us directly? ☎ 0330 043 5459 ✉ team@yourdispatchpartner.com
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